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Software engineer
Ryan Tran
I like building tools and systems that make engineering work feel a little clearer, safer, and less chaotic.
Open to thoughtful engineering conversations
About Me
Software engineer previously at DocuSign.
Hi, I’m Ryan. I’m a mid-level software engineer.
My most recent role was Software Engineer II on DocuSign's Runtime & Monitoring team, where I worked on production systems, developer tooling, automation, reliability, and cloud-focused projects.
I enjoy building practical software that turns ambiguous problems into clear, maintainable tools and workflows. I like roles where I can debug deeply, ship thoughtfully, and keep learning across the stack.
Work Experience
Production systems, platform reliability, and developer tooling.
A closer look at the systems work I’ve owned across runtime platforms, monitoring, rollout safety, and quality automation.
Nov. 2024 - Oct. 2025Software Engineer IIRuntime & Monitoring · DocuSignOwned platform reliability work across deployment safety, service monitoring, and cloud optimization for runtime systems used across engineering teams.Details
- Built a Helm schema validation plugin adopted across engineering teams to catch configuration errors before deployment.
- Reduced cloud infrastructure costs by $2M+ annually through rollout strategy improvements and workload right-sizing.
- Automated default monitoring alert rollouts with Azure Pipelines to standardize service reliability.
HelmAzure PipelinesKubernetesRollout StrategyService Reliability
Sept. 2023 - Nov. 2024Software Engineer IRuntime & Monitoring · DocuSignFocused on observability, chaos engineering, and service reliability improvements across Kubernetes-based runtime platforms.Details
- Deployed Gremlin in Kubernetes and built reusable experiment templates, cutting manual setup time by 60%.
- Automated Prometheus alert provisioning across 100+ services and namespaces.
- Improved telemetry and debugging workflows with OpenTelemetry and Kiali.
GremlinKubernetesPrometheusOpenTelemetryKiali
May 2021 - Sept. 2023SDET · DocuSignQuality Engineering · DocuSignBuilt test frameworks and automation around API, UI, storage migration, and AI service rollout quality.Details
- Built C# and Node.js testing frameworks for gRPC and AI service rollouts.
- Supported Azure Blob Storage migration validation with automated checks.
- Created 95+ automated end-to-end UI test cases to reduce manual regression effort.
C#Node.jsgRPCAzure Blob StorageUI Automation
// Skills
Runtime Platform
The layer I worked in most recently at DocuSign: services running on Kubernetes, deployment guardrails, and safer infrastructure changes.
KubernetesDockerIstio / Service MeshHelmTerraform
Observability
The feedback loops that make production easier to trust: alerting, telemetry, dashboards, and incident investigation.
PrometheusGrafanaOpenTelemetryKialiIncident response
Software & Cloud
The languages, cloud services, and data systems I use to build automation, test frameworks, and internal tooling.
PythonC#JavaScript / Node.jsAzurePostgreSQL / Cosmos DB
Projects
A place for personal projects, labs, and small experiments.
I’m still shaping this section. I’ll add projects here as I clean up the things I’ve been tinkering with.
Contact